
FAQs
If you have chosen something from the "prompt delivery" section, your order will reach you in 7-10 working days.
If you have purchased a jewel from one of our lines, approximately fourteen working days.
If, on the other hand, we have created your jewel together, you will always be updated on the state of production and on every progress of the work. All in all it will take about three weeks.
Sure! The return is possible within seven days of receipt of the package. Each of our shipments contains a return label. We will credit your refund as soon as we receive the parcel from you and have checked it. Contact our customer service to find out how to send the jewel back to us, we will help you step by step.
Send an email to info@forcdiamond.ch and leave us your name, surname, telephone and your request. We will get back to you as soon as possible.
